Store Policy

Customer satisfaction and return policy

In the unlikely event that you are not be satisfied with your product, simply contact customer service within 14 days of receiving your order.

Please include

    • Your name
    • A detailed description of the problem
    • Your order number
    • Photos of the issue.

Including these things will help us to resolve things quickly. Please allow two to three business days for our team to respond.

We are unable to exchange or refund your order for customer created errors such as color differences between your computer and our professionally calibrated printing systems, typos and misspellings, or product selection mistakes (i.e. product size, style, or frame choices).

We cannot provide exchanges or refunds due to damages caused by customer handling, storage, or treatment.

We reserve the right to request that your return the product to us and at our discretion; offer an exchange or reprint; issue store credit for items not including shipping; take no action; or, on the rare occurrence (in that we have exhausted all possible solutions and cannot find a resolution), offer a refund.

Please ensure the work is packaged appropriately and that it is protected. Ideally, use the original packaging in which the item was delivered, including all protective material. You are responsible for covering the regular cost of return postage.

Procedure if replacement is unavailable

In the unlikely event that the material needed to produce your order is unavailable, we will contact you immediately and, if possible, give an approximate delivery date or suggest alternate product options.

Other questions?

Always feel free to contact us with questions regarding your order.